Warranty
Effective for all products purchased after July 1, 2026.
Lifetime Warranty on Aluminum Structure We (AlumiRamp, LLC) warrant the aluminum structure and fasteners used in our products to be free from defects caused by material or workmanship for the life of the product.
Two Years on Wear Parts While straps, bungees, non-skid tape, and other wear parts are expected to show wear under normal use, we warrant their functionality for two years.
Defective Part? Should you discover a defective part, contact the dealer you purchased the product from. If you need to find a local dealer, contact us directly at alumiramp.com.
What will we do? Working through your local dealer, we will repair or replace any parts or components that we determine to be defective under normal use and service. The dealer will perform the exchange of parts and any labor that may be necessary.
Legal Stuff
Our responsibility under this warranty is limited to the repair or replacement of defective items and does not include incidental or consequential damages of any kind. We are not responsible for failures or damage due to repairs or modifications to our products that we have not previously approved; incorrect assembly or adjustment, overloading, improper use, neglected maintenance; or resulting from an accident, environmental factors (chemicals, tree sap, salt, etc.), extreme weather, or natural disasters (rainstorms, windstorms, tornadoes, etc.).
Effective for all products purchased prior to July 1, 2026.
10 YEAR WARRANTY
AlumiRamp, Inc. warrants its products against defects in material and workmanship for 10 (ten) years from the date of purchase. This covers all aluminum and fasteners. Straps, bungees, and non skid tape are expected to show wear even under normal use and are not covered under this warranty. Defective units will be repaired or replaced, at our option, and returned to the original purchaser freight paid, provided the ramp is sent freight prepaid to us along with proof of purchase. This warranty is void in case of abuse, improper use, incorrect assembly, overloading, or neglected maintenance of the product.
In no event shall AlumiRamp, Inc., be liable for special, incidental or consequential damages or injuries, or for any loss, damage, or injury resulting directly or indirectly from any occurrence which this product is represented to avoid.
This warranty is in lieu of all other guarantees either expressed or implied and is valid only in the United States and Canada. In some States, limitation on the length of the warranty period is prohibited. This warranty recognizes any and all rights you may have under appropriate State law.
If warranty work is required, contact the dealer or place of original purchase. AlumiRamp, Inc. will then be contacted and a return authorization form will be filled out and an authorization number assigned by the factory. No product is to be returned to the factory without proper authorization.
Upon receipt, AlumiRamp, Inc. will assess the problem and
determine the proper course of action. If warranty work is required, the product will be repaired or replaced and returned as outlined above.
AlumiRamp, Inc. reserves the right to refuse any warranty work on product that shows obvious abuse or use other than what the product was originally designed for.
Please check the instruction manual for maintenance and safety information concerning the proper care and use of the ramps.
Call 800.800.3864 or email sales@alumiramp.com for a free quote.